Form Email Issues – Spa Dental – Winchester, Hampshire, UK

Form Email Issues – Spa Dental – Winchester, Hampshire, UK2018-10-14T22:11:33+00:00

Project Description

Form Email Issues

Spa Dental – Winchester, Hampshire, UK

Spa Detail WordPress form

Brief

SpaDental is passionate about supporting their dentist partners. Whether patients, staff, a dentist looking for an exciting career opportunity, a dentist wishing to sell your practice, or people who just want to join the SpaDental group.

They were having some issues with their WordPress forms. Users were filling them out but they were not receiving anything. They also were having some issue with their autoresponders thanking users for filling in the form.

Outcome

We checked a number of areas of the site to diagnose what was causing the missing emails including the plugins themselves, cache and coding errors. After we had fixed the forms we added an email capture to the site to make sure that all emails were being received. This allowed Chris to confirm emails were not being lost.

Christopher Hilling
SpaDental Group

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